Thanks for visiting and shopping at Gadget Pro!
Want to return? It’s okay! It happen and we can help.. as long as it within 15 days from the date you received the item.
No worries if it is under our Gadget Pro 15-days Guarantee scheme. We want satisfied customer.
Glance over 3-steps here. As simple as 1..2..3..
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Take note of your Order Number, retain original receipt, and take care the product for us because we only accept product in their original packaging, unused and in the same condition that you received it.
- No explanation needed, quickly and simply drop us an email and mention to us the Order Number. So that we expecting the return. Use this email customer-care@gadgetpro.com.my
- Ship us the product together with the Original Receipt to
Anjung Digital
No. 3A, Jalan 2/1, Taman Sutera, 43000 Kajang. Selangor.
When we get them, we’ll contact you. You can whether ask for product replacement or refund back your money in full. We can not refund shipping costs anyway.
Important Info & Tips:
- Return and Refund only applicable if item received is not functioning, factory defect or mistakenly sent such as wrong color or wrong model.
- Gadget Pro is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Keep packaging and receipt in a good condition at least within warranty period.
- Some items are covered by factory warranty and period may differ. Sometime extended to extra days such as three months, six months or one year. Anyway, Gadget Pro 15-days Guarantee ONLY valid within 15 days. The 3-steps returning process above is applicable to this extended warranty.
- All items are covered under Gadget Pro 15-days Guarantee by default, unless it clearly stated. Some items are not applicable under Gadget Pro 15-days Guarantee. Read product information carefully before buying.
- Only purchases made directly from GadgetPro.com.my qualify for the Gadget Pro 15-days Satisfaction.
- Replacements are subject to the availability of stock, you may choose different product or simply we refund the full money back to you.
- You should expect to receive your refund within two weeks of giving your package to the shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
Happy shopping!
– Gadget Pro Team.